List of Sub processors as of Dec 12, 2020

We are not using the same sub-processors on our website, in the product (app) and in our administrative work.

Below is a list of our processors divided between the three.


The website (introdus.dk)

  • Cloudflare
    Address: 101 Townsend Street – San Francisco, CA 94107, USA
    Description: Domain Name System and DDoS protection. They may use Personal Data such as IP address, telecommunication provider, device information or geographic location to utilize the appropriate origin server and content format.
    Hosted in EU/EEA: Primarily yes, if not, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.cloudflare.com

  • Digitalocean
    Address: 101 6th Ave, New York, NY - USA
    Description: Our main host. Hosting website, app and a cache. All data is encrypted at rest and in transmission.
    Hosted in EU/EEA: Yes. Frankfurt Germany.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.digitalocean.com/

  • Google Suite/Analytics
    Address: California, USA
    Description: Mail system, calendars and website visitor analytics (not the platform)
    Hosted in EU/EEA: Primarily yes. In cases where data is transferred outside the EU/EEA, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.google.com/

  • Mailchimp
    Address: 1526 DeKalb Ave NE, Atlanta, GA 30307, USA
    Description: Newsletter & Platform updates for visitors who signed up.
    Hosted in EU/EEA: No, but SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes [2]
    Website: https://mailchimp.com/


The app product (app.introdus.dk)

  • Cloudflare
    Address: 101 Townsend Street – San Francisco, CA 94107, USA
    Description: Domain Name System and DDoS protection. They may use Personal Data such as IP address, telecommunication provider, device information or geographic location to utilize the appropriate origin server and content format.
    Hosted in EU/EEA: Primarily yes, if not, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.cloudflare.com

  • Digitalocean
    Address: 101 6th Ave, New York, NY - USA
    Description: Our main host. Hosting website, app and a cache. All data is encrypted at rest and in transmission.
    Hosted in EU/EEA: Yes. Frankfurt Germany.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.digitalocean.com/

  • Amazon Web Services
    Address: 410 Terry Avenue North – Seattle, WA 98109-5210, USA
    Description: Hosting large files, such as uploaded images and videos and CDN.
    Access to the content is provided through CloudFlare in such that no personal data (i.e. IP and geolocation) is shared with Amazon.
    Hosted in EU/EEA: Yes. Frankfurt.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://aws.amazon.com/

  • Mailgun
    Address: 535 Mission Street 14th Floor, San Francisco, CA 94105, USA
    Description: Mailing service to send automated message. No Personal Data is shared with the sub-processor outside of the email address the messages should be sent to.
    Hosted in EU/EEA: Yes. Frankfurt Germany. In cases where data is transferred outside the EU/EEA, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.mailgun.com/

  • MongoDB Inc.
    Address: 1633 Broadway 38th Floor, NY 10019, USA
    Description: Our managed database host.
    Hosted in EU/EEA: Primarily yes, if not, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.mongodb.com/

  • Twilio
    Address: 375 Beale Street, Suite 300, San Francisco, CA 94105, USA
    Description: Service used for automated SMS messages.
    No Personal Data is shared with the sub-processor outside of the phone number the text messages should be sent to.
    Hosted in EU/EEA: Yes. Frankfurt Germany. In cases where data is transferred outside the EU/EEA, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.twilio.com/

  • Intercom R&D Unlimited Company
    Address: Stephen Court, 18-21 Saint Stephen's Green, Dublin 2
    Description: Used to provide support for key employees (organisation admins) and hosts our help center.
    It stores the organisation admins first name, last name, email, phone number, job title and company name.
    Hosted in EU/EEA: Primarily yes. In cases where data is transferred outside the EU/EEA, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.intercom.com/

  • Zapier, Inc.
    Address: 548 Market St. #62411 San Francisco, CA 94104-5401, USA
    Description: Utilize our open API in a simpler flow trough zapier. This is only used in special cases when required/requested by our customers and will require a separate DPA.
    Hosted in EU/EEA: Not exclusively, but SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://zapier.com


Administrative work

When working with contracts and providing support to our customers we use the following providers:

  • Microsoft
    Address: One Microsoft Way Redmond, WA 98052-7329, USA
    Description: Word processor tools such as documents (Word) and data sheets (Excel) - Office 365.
    Hosted in EU/EEA: Primarily yes, if not, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.microsoft.com/da-dk

  • Pipedrive
    Address: 460 Park Avenue South, New York, NY 10016, USA
    Description: Customer Relationship Management
    Hosted in EU/EEA: Primarily yes. In cases where data is transferred outside the EU/EEA, SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.pipedrive.com/

  • Grammerly, Inc.
    Address: 548 Market Street, #35410 San Francisco, CA 94104, USA
    Description: Spellchecker and document writer
    Hosted in EU/EEA: No, but SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.grammarly.com/

  • Dropbox
    Address: 333 Brannan Street, San Francisco, CA 94107, USA
    Description: Internal document handling
    Hosted in EU/EEA: Not exclusively, but SCC applies.
    International Transfers with Standard Contractual Clauses (SCC): Yes
    Website: https://www.dropbox.com

  • Firmafon/Relatel/Nuuday
    Address: Teglværksgade 18, 2100 København, Denmark
    Description: This redirect calls to our main phone line to our personal phones to be as much available to our customers as possible
    Hosted in EU/EEA: Yes.
    International Transfers with Standard Contractual Clauses (SCC): Yes [2]
    Website: https://www.firmafon.dk/

Did this answer your question?